Cisco Finesse

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10 days ago, 35 views
http://www.datasleek.com/ - Data Sleek provides Customer Journey Analytics and Tracking Tools, we use data about customers behaviour to understand intent and predict future action. Our Goal is to provide the complete customer context at the time agent takes a call or receives a chat. Our Customer Tracking tools integrate with Cisco Finesse and Avaya Breeze platform to provide a Completer Customer Journey to Agents at the time they take the call or attend a chat. Our Customers include Travel Companies , ecommerce companies , banks where the agents use this to improve customer experience.

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